Cash — payment in full. For wedding bands and personalised jewelry made to order, a 30% deposit is taken.

Personal cheques — in 3 monthly instalments; the first instalment is paid immediately. The purchase is made by the cheque holder, with an identity card and cheque card.

Exchange of old gold — we exchange old gold for new jewelry.

Bank transfer — on the basis of a pro-forma invoice, by prior arrangement.

Cash on delivery — payment to the courier service on receipt, in dinars.

We deliver only within Serbia, with payment on delivery, in dinars. Models in stock are dispatched within 2–3 days. For made-to-order pieces and adjustments we agree the lead time by phone, e-mail or Viber.

Delivery is free for orders over 40,000 RSD. If there is a problem with the delivery, contact us within 2 days of the parcel being dispatched on 060 373 1005, by Viber or at info@zlataratanaskovic.com.

Gold is a relatively soft material, so take your jewelry off before sleeping and showering — it will last longer and is less likely to be damaged.

To clean it, place the jewelry in a metal pot with a little washing powder and water, wait for the water to boil and take it off the heat. When the water has cooled, gently scrub the jewelry with a toothbrush, rinse it in lukewarm water and dry it with a soft cotton cloth.

From time to time, check the clasps, earring backs and prongs — in our store we tighten or replace them on the spot.

We add a further 20% to the value of your old gold towards the purchase of new jewelry — for example, for gold worth 15,000 dinars you choose jewelry worth 18,000 dinars. The exchange is done only in our stores, so it is best to call us before you come.